Overview
National ID replacements are requested through Irembo, either online or with an Irembo agent. A lost or stolen card is first declared to the Rwanda Investigation Bureau (RIB) through Irembo. Once approved, you pay and NIDA produces the card and sends it to the sector you selected. A temporary certificate is available while you wait.
Who can apply
Rwandan citizens and refugees holding a national or refugee ID number. Rwandans abroad use the separate diaspora replacement service.
What you need
- National ID number
Your national ID number (refugees: refugee ID number).
- Phone number or email
Used to send your application and payment notifications.
Step by step
5 steps from start to finish.
- Step 1 of 5
Open the service on Irembo
Under Identification choose National ID Replacement, or visit an Irembo agent.
- Step 2 of 5
Declare a lost card (if lost or stolen)
Submit the declaration; RIB reviews it and sends approval with a payment number.
