Verified public institutionChecked against the institution's official website.
Public Institutions
Directorate of Immigration Services — Kenya
Nairobi, Kenya
Kenya's directorate for passports, visas, electronic travel authorisations, permits and citizenship services.
East Africa Connect Hub verifiedReviewed 22 Oct 2026
Illustrative photo — not taken at Directorate of Immigration Services — Kenya
What the institution does
The Directorate of Immigration Services, under the State Department for Immigration and Citizen Services, issues Kenyan passports and manages entry, residence and citizenship services through eCitizen and Passport Processing Centres.
2 service guidesStep-by-step guides are listed below.
Nairobi, KenyaNyayo House, Kenyatta Avenue, Nairobi, Kenya
Public services
What you can get from Directorate of Immigration Services — Kenya
Step-by-step guides checked by East Africa Connect Hub, and services offered on the official website.
Apply for or renew a Kenyan passportApply and pay on eCitizen, book an appointment and give your biometrics at a Passport Processing Centre to get a Kenyan e-passport.Online + in person · 5 steps Get a Kenya Electronic Travel Authorisation (eTA)Most visitors to Kenya must get an eTA online before travel. Apply on the official eTA portal at least three days ahead and pay the USD 30 fee.Online · 5 steps
Looking for another service?Browse government service guides for Kenya.Key facts
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Offices & visiting
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Head office
Nyayo House, Kenyatta Avenue, Nairobi, Kenya
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Direct enquiry
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Official website
Directorate of Immigration Services — Kenya
Public services, explained from official sources
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